Privacy Policy

WCAC Dating ("WCAC," "we," "us," or "our") operates the website www.wcac.us and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our platform. By creating an account or using our services, you agree to the practices described in this policy. We are committed to protecting the privacy and security of every member in our community of 50,000+ active users worldwide.

1. Information We Collect

We collect several categories of information to provide and improve our dating services:

1.1 Personal Information You Provide

• Account data: full name, email address, date of birth, gender, and password upon registration (minimum age requirement: 18 years)
• Profile information: photographs, biography, location (city/country), cultural background, interests, relationship preferences, and responses to our Cultural Compatibility Quiz
• Communications: messages sent through our internal chat system, video chat logs (metadata only - we do not record video content), and customer support correspondence
• Payment data: billing name, billing address, and payment method details (processed securely through PCI-DSS compliant third-party payment processors - we do not store full credit card numbers on our servers)
• Verification data: government-issued ID and facial recognition data submitted during our profile verification process

1.2 Technical Information Collected Automatically

• Device data: IP address, browser type and version, operating system, device identifiers, and screen resolution
• Usage data: pages visited, features used, time spent on the platform, click patterns, search queries, and referring URLs
• Location data: approximate geographic location derived from your IP address (precise location is collected only with your explicit consent)

2. How We Use Your Data

We use the information we collect for the following purposes:

• Providing services: creating and managing your account, displaying your profile to potential matches, facilitating communication between members, and processing transactions
• Matching algorithm: powering our Cultural Compatibility Algorithm across 15 cultural dimensions to deliver relevant, meaningful matches
• Safety and security: verifying identities, detecting and preventing fraud, enforcing our Terms and Conditions, and maintaining our 99.9% scam-free environment through 24/7 moderation
• Improvements: analyzing usage patterns to enhance platform features, fix bugs, and optimize the user experience
• Communications: sending match notifications, messages from other members, account updates, and - with your consent - promotional offers and dating tips
• Legal compliance: meeting regulatory obligations and responding to lawful requests from authorities

3. Cookies and Tracking Technologies

WCAC uses cookies and similar tracking technologies to enhance your experience. We categorize cookies as follows:

• Essential cookies: required for core functionality such as authentication, security, and session management - these cannot be disabled
• Analytics cookies: help us understand how members use the platform, track page performance, and identify areas for improvement
• Marketing cookies: used to deliver relevant advertisements and measure campaign effectiveness (only with your consent)

You can manage your cookie preferences through your browser settings at any time. For detailed information, please see our Cookie Policy.

4. Third-Party Sharing

We do not sell your personal data. We share information only in limited circumstances:

• Service providers: trusted vendors who assist with payment processing, email delivery, cloud hosting, analytics, and identity verification - all bound by strict data processing agreements
• Legal requirements: when required by law, court order, or governmental regulation, or to protect the rights, safety, and property of WCAC and its members
• Business transfers: in connection with a merger, acquisition, or sale of assets, your data may be transferred to the successor entity, subject to the same privacy protections
• With your consent: in any other situation, we will share your data only with your explicit permission

5. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

5.1 Rights Under GDPR (European Economic Area)

• Access: request a copy of your personal data
• Rectification: correct inaccurate or incomplete information
• Erasure: request deletion of your personal data ("right to be forgotten")
• Restriction: limit how we process your data under certain conditions
• Portability: receive your data in a structured, machine-readable format
• Objection: object to data processing based on legitimate interests or for direct marketing

5.2 Rights Under CCPA (California Residents)

• Right to know: what personal information we collect, use, and disclose
• Right to delete: request deletion of personal information we hold
• Right to opt out: opt out of the sale of personal information (WCAC does not sell personal data)
• Non-discrimination: exercise your rights without discriminatory treatment

To exercise any of these rights, contact our Data Protection Officer using the details in Section 8 below. We will respond to verified requests within 30 days.

6. Data Security

WCAC implements industry-leading security measures to protect your personal information:

• Encryption: all data is encrypted in transit using TLS/SSL (256-bit encryption) and at rest using AES-256 encryption
• Access controls: role-based access ensures only authorized personnel can access sensitive user data
• Infrastructure: our servers are hosted in SOC 2 Type II certified data centers with 24/7 physical security monitoring
• Regular audits: we conduct annual third-party security audits and penetration testing
• Incident response: a dedicated security team monitors for breaches and will notify affected users within 72 hours in compliance with GDPR requirements

While no system is 100% secure, we continuously invest in protecting our members' data. For tips on securing your account, visit our Safety Tips page.

7. Data Retention and Deletion

We retain your personal data only as long as necessary to fulfill the purposes described in this policy:

• Active accounts: data is retained for the duration of your membership
• Deleted accounts: upon account deletion, we remove your profile and personal data within 30 days, except where retention is required by law (e.g., financial records retained for 7 years)
• Verification data: government ID copies are deleted within 90 days of successful verification
• Inactive accounts: accounts inactive for 24 months may be flagged for deletion with prior notification

You can delete your account at any time through your profile settings or by contacting our support team.

8. Contact Our Data Protection Officer

If you have questions about this Privacy Policy, wish to exercise your data rights, or need to report a privacy concern, please contact our Data Protection Officer:

• Email: [email protected]
• Mailing Address: WCAC Dating, Data Protection Officer, 548 Market Street, Suite 35, San Francisco, CA 94104, United States
• Response time: We acknowledge all inquiries within 48 hours and provide substantive responses within 30 days

If you are located in the EU/EEA and believe our data processing violates GDPR, you have the right to lodge a complaint with your local supervisory authority.

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This Privacy Policy was last updated in February 2026. We reserve the right to modify this policy at any time. Material changes will be communicated via email notification and a prominent notice on our platform at least 30 days before taking effect. Continued use of WCAC Dating after changes become effective constitutes acceptance of the revised policy.